Question 1

How do I send an RFQ to verified suppliers?

Accepted Answer

Open the RFQ page, add product specifications, target quantity, packaging, sample needs, and delivery timeline. ikraw uses those details to help match relevant suppliers.

Question 2

What makes a supplier verified?

Accepted Answer

Verified supplier pages include audit score, business information, production capabilities, certifications, response rate, and quality-control readiness signals.

Question 3

When does QC inspection happen?

Accepted Answer

QC can happen before production, during active production, and after final packaging using AQL sampling and documented inspection reports.

Question 4

How does escrow protect buyers?

Accepted Answer

Escrow keeps payment tied to order milestones and inspection sign-off. Funds are released only according to agreed production and QC terms.

Question 5

Can I contact support about an active order?

Accepted Answer

Yes. Use Contact Us with the Escrow / Order Tracker topic and include the order ID, supplier name, and current issue.

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